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2017 User Conference & Training

BOSS Solutions will be holding their 2017 User Conference at Marriott Buckhead Atlanta on May 18 & 19, 2017.
The conference rate is $795 and that includes all meals, conference materials and a Thursday night event. Register by February 28th the fee will be only $750. All that attendees will have to pay for is the hotel, and we have also arranged a discounted rate of $149/night with Marriott (includes self parking).
The theme for this year’s conference is Learn, Share and Network and you can find out more about the conference and register at:
We look forward to seeing you in Atlanta in May
The BOSS Team

BOSSDesk - Service Desk on the Cloud is here

Manage all your Assets, Incidents, Problems, Changes, Releases, Contracts and Purchases with one solution. BOSSDesk gives you the true Automation and Business Intelligence you need to run your IT Service Management in one single integrated platform.

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BOSS 2016 Regional Training and User Conference a huge success. Thank you attendees!

A BIG THANK YOU to all who attended this year’s Regional Training & User Conference. It was a pleasure getting to know all our attendees. The conference helped our customers share their knowledge and learn from one another. The feedback and suggestions we received are very important to us, and will enable us to grow and provide our customers with great products, support and customer service.

Attendees also got a first hand preview of what's to come - the new and exciting product releases on the way. BOSSDesk our ITSM solution on the cloud and Support Central 4.0 with a new and enhanced UI, created quite a buzz at this year's conference.

Thank you Debra Folk , Deputy IT Director, Aiken County Government for chairing this year's event. We were indeed honored by your presence and guidance. You made a difference!

We hope to see you all at next year’s conference!!

BOSS Support Central - Online Training

Have a new hire to be trained? Need to update your skills? We will make it easy! New in 2016 - We will be offering online product training with a dedicated BOSS representative. These 2 hour training sessions are being offered at a promotional rate and can be customized to your needs.

Schedule your training session now!

Hooters of America Installs BOSS Deploy Imaging Software

After successfully completing beta testing with Hooters of America, the iconic restaurant chain’s IT Director, Wes Marco, had this to say about the product, “BOSS Deploy made our point-of-sale (POS) deployment seamless, allowing our staff to continue to focus on our guests while enabling IT to feel confident that our systems were updated to protect the financial data of our customers.”

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Save Mart HR adapts BOSS Support Central for Employee Issue Tracking

Save Mart a long term customer of BOSS has now extended BOSS Support Central to their Human Resources division. Using a customized set up just for HR, all employee interactions are now recorded in the system. Custom service catalogs have been set up to track details of all employee related issues.This has enabled Save Mart HR to get a detailed view of all employee interactions at any given date or time and take appropriate action based on this business intelligence.

BOSS Announces Imaging Capability for Windows with BOSS Deploy

In response to our global customer base, millions of users and our growing market presence, BOSS is pleased to announce the upcoming addition of Imaging Capability for Windows to our existing flagship product BOSS Support Central Enterprise.

Bell County Texas Implements BOSS Support Central

In our ongoing efforts to provide Continuous Service Improvement (CSI), Technology Services has purchased a new Service Desk software application known as BOSS.

BOSS Service Desk is a new ticketing system that will keep customers up-to-date on the status of their respective service calls. It provides the ability for a customer to create a service ticket without making a call.

BOSS Introduces Password Reset Tool for the benefit of Admins and Users

BOSS is pleased to introduce a web based, user friendly password reset tool that will enable your help desk technicians and users to reset a forgotten password in no time!